Our Parish is committed to fostering a culture where people are encouraged to raise concerns and complaints and can do so safely.

Depending on the nature of the concern or complaint the Church will follow its reporting obligations to: NZ Police, Oranga Tamariki or the New Zealand religious authority The National Office for Professional Standards. 

Our Parish strongly encourages anyone who suspects criminal conduct by any diocesan personnel to report the matter directly to the NZ Police. If you believe that a child or vulnerable person is immediate danger, call the Police on 111.  If you have reasonable belief that a child or adult at risk has suffered, or is at risk of suffering harm, you should make a report to the government reporting authority. 

If you need to speak to someone regarding a safeguarding concern not of criminal nature you can contact our Diocesan Safeguarding Officer, Maria Noonon via email: [email protected]  or Phone: 021 292 2753

Read more here: https://www.cdd.nz/about-us/complaints-concerns

Make a Complaint to the Bishop

To make an official complaint, open the link below and complete the questions. This link will take you to the official Catholic Diocese of Dunedin Complaints website. This is a confidential online reporting form to initiate action under the Catholic Diocese of Dunedin’s Complaints, Concerns an Points of Information Policy and Procedures.

Official Complaint Form to the Bishop

https://docs.google.com/forms/d/e/1FAIpQLSe__
yoU64PtwoZ6fEjXFOo9EnxYqIpdABGmzA1DXh2vGpDDaw/viewform

Make a Complaint to the Queenstown Parish Priest

If you have a concern, feel that you need to discuss a matter confidentially with our Parish Priest or want to raise an issue that you believe needs to be resolved, please send an email to us and the Parish Priest will contact you.

Do not include information about your complaint as the Parish Priest will contact you personally if you include your contact phone number, or will email you directly if you provide only your email address.

Send an email to:

The Parish Priest, [email protected]